Privacy Policy
Last updated: April 2026
1. Who We Are
Dr. Dhia Medical Center, Riffa, Block 917, Road 1706, Verdi Building 366, Kingdom of Bahrain. This policy explains how we collect, use, and protect your personal and health data when you interact with us or use our website.
2. Data We Collect
We collect only the data strictly necessary: your full name, phone number, email address, requested specialty, preferred appointment time, and any medical notes you voluntarily share. We do not collect sensitive health data through the website without your explicit consent.
3. How We Use Your Data
Your data is used exclusively to coordinate your medical appointments, confirm or reschedule bookings, and improve the quality of care we provide. It is never used for marketing without prior consent and is never sold or rented to any third party.
4. Data Retention
Contact and booking data is retained for two years from your last interaction. Medical records are retained in compliance with the National Health Regulatory Authority (NHRA) of Bahrain, which mandates a minimum retention period of ten years for adult patient records.
5. Third-Party Sharing
Your data is not shared with any external party except: (a) when you are referred to a hospital or laboratory with your consent, or (b) when required by a competent regulatory authority under applicable law. The website uses Google Analytics 4 to analyze site visits in an aggregated, anonymized manner.
6. Your Rights
Under Bahrain's Personal Data Protection Order (PDPO 2021), you have the right to: access your stored data, correct any inaccurate information, request deletion of your data where legally permissible, and withdraw your consent to processing at any time. To exercise these rights, contact: info@drdhia.com
7. Cookies
This website uses functional cookies to ensure proper operation and analytical cookies via Google Analytics to understand aggregated usage patterns. You may disable cookies through your browser settings at any time without affecting your access to information on the site.
8. Policy Updates
We may update this policy periodically to reflect regulatory or operational changes. The date of the last update is shown at the top of this page. Continued use of the website following any update constitutes acceptance of the revised policy. For enquiries: +973 1717 9598.